Chatbots have dominated the B2B and B2C market in 2018, representing a must-have for enterprises, presenting themselves as a disruptive force that will change the way people do business.
2018 has been a year in which chatbots have become the must-have for every business that wants to compete in the market. Many articles and posts have been written on all the advantages that this tech tool has and how business strategies can improve if it is implemented properly.
As the popularity increased, many misconceptions about chatbots rose and spread around the Internet. These “rumours” contributed to the scepticism towards this new technology and prevented to spread even further. Here, we are going to debunk 6 myths that are mining the potential benefits they can bring to as for business performances.
While numbers show social enterprises perform extremely well, social entrepreneurs still face several issues, from recruiting the right staff, to access to finance, to how to best adopt new technologies to support their mission.
Even if there are no unique answers that work for all, we pointed out three solutions that might work for your social enterprise.
Chatbots and the IT industry in general tend to be male dominated. According to a Pwc’s report, only 3% of females say a career in technology is their first choice, 78% of students can’t name a famous female working in technology and 5% of leadership positions in the technology sector are held by women. So, it is only right that we celebrate women who are breaking the mould by building some great bots!
Countless studies have proven that collaboration and team-working can significantly improve a company’s performance. But have you ever thought about how tech and AI do you boost collaboration among your employees?
Clients are demanding more and more authentic relationship with companies. From startups to large corporates, marketers are looking for tools to establish connections with their target audience to a personal level. To this end, chatbots might seem like an odd choice, but they can turn into a powerful resource for your business strategy. Here are 4 ways in which this artificial intelligence technology can help your company stays ahead of the competition.